Help Please contact the Helpdesk with any issues or problems. There are several ways to contact the Helpdesk:
Email Helpdesk anytime at:
helpdesk@mwcc.edu
Call the Helpdesk 24/7 at:
866-520-7129
Visit the Helpdesk in the LaChance library, Room 078 (lower level) on the Gardner campus. Hours of operation are 8 AM to 4 PM, Monday - Friday.
Frequently Asked Questions
iConnect is a portal that provides one-stop access to all core systems at MWCC. It offers a personalized experience, delivering content that applies specifically to you.
What is a portal?
A portal is a website that brings all relevant websites and information into one location. iConnect is a portal which uses Single Sign-on technology to provide seamless access to systems such as Blackboard, WebConnect, and E-mail.
All students with an active account
New students
Faculty and Staff
iConnect is available 24 hours a day, 7 days a week from any computer with an internet connection.
What security issues do I need to be concerned with when using iConnect?
Using the portal requires you to log-in to gain access. It is equally important to log-off from iConnect when you end your session on the computer. There is an automatic log-off triggered to end the single sign on session (default page expiration time is 30 minutes)
Privacy Concerns with Shared Computers
For users who access the portal on computers that are shared with others, logging out and clearing browser information is critical to fully ensure privacy.
Click here
To clear data in Firefox:
Click here
To clear data in Safari:
Click here
To clear data in Chrome:
Click here
Where can I make suggestions or provide feedback on iConnect?