Information Technology Services

For Hiring Managers

New Account Creation

Accounts will only be created once the new employee has been entered into Banner by Human Resources.  This generally happens at the conclusion the new employee's orientation.
 

Employee ID

The new employee will be provided with their Employee ID (Banner ID) from HR.  This will allow them to activate their account.
 

Blackboard

All employees are loaded to Blackboard.  New faculty will not see their courses until they have been assigned to a course in Banner.  This is either done in the Records Office or Academic Affairs for full time faculty or Lifelong Learning for part time faculty.
 

WebConnect

Faculty access to WebConnect also is done through security in Banner by the Records Office or Academic Affairs for full time faculty or Lifelong Learning for part time faculty.
 

Banner

Banner access is granted through the Banner Access form found on the employee portal.  Once the form has been received in ITS, a training account will be created. All Banner usernames and passwords will be sent to the new employee's email. These credentials will not be provided to the hiring manager/supervisor.
 

Reporting

All employees with active iConnect credentials have access to the FLIC through identify a student on the MWCC splash page (splash.mwcc.edu - available on-campus only).  Anyone needing access to the Advisor Link or Degree Works will need to have been trained through advising. Once training has been completed the trainer should send a SchoolDude requesting the appropriate access for the new employee. Once an employee's banner credentials have been created, they have the ability to log into departmental reports via APEX and Discoverer. Please have the employee test their credentials on departmental reports prior to asking for access.
 

Shared Drives (Titan) / SharePoint Sites / Department Email

All new full-time employees will receive a home directory on Titan and access to the SharePoint Central Page. If specific departmental access is needed for Titan and/or SharePoint and/or department email, please fill out the Shared Drive/SharePoint/Department Email Request forms linked on the Forms & Documents page of iConnect.

Teams

This is MWCC's unified communication application. It includes instant messaging (IM), desktop sharing and video conferencing. It also integrates with programs across the Microsoft Office system — including Word, Excel, PowerPoint, OneNote, and SharePoint. Every employee is given access to Teams either through the desktop software or through Office 365.
 

Telephone

If you need a new telephone jack (telephone never existed), it is important to get that request in prior to the new employee's arrival. ITS must contact an outside vendor to do the wiring in some cases and this can take up to a week to schedule the vendor.

If an employee is replacing an existing employee (telephone exists), put in a SchoolDude indicating which extension the new employee will receive. ITS will send the new employee and email with voicemail setup instructions and the voicemail password.
 

Computer Assets

Each employee will receive the standard issue PC. If the employee is filling a new position, a SchoolDude request should be made to have a computer built prior to employee's start date. The SchoolDude should include any special software required.

 

mwcc.edu Website

For individuals who will be tasked with making updates to website content, you as the hiring manger or supervisor should request account creation using this short online form.



 

Photo Library

For individuals who will need access the college's photo library for use in conjunction with marketing publication templates in the Marketing Toolkit or for mwcc.edu website content, individuals may request access here (on-campus) or email marketingrequest@mwcc.mass.edu.

VPN

Allows remote access to MWCC's network when you're off campus. You will be able to access your titan home drive and create remote desktop connections to your desktop on campus. (For designated NUP employees only)

Click here for VPN Access Request Form

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